MRON Sets Up Service Centers in Varanasi, Kanpur (Jun 10, 2008 1311 hrs IST )

In a bid to strengthen its new customer service initiative, MRON International Limited has opened service centers in Varanasi and Kanpur.

Speaking on the occasion, Rajeev Rohtagi, VP (Sales & Mktg), said, "We have taken this initiative to increase our presence in non-metro cities with opening of new service center in the B and C class cities. These centers are well-equipped with skilled service engineers and have proper infrastructure and adequate buffer stock to meet the needs of customers and to cut down transit delays."

It's been believed that, in a short span of time the company will make the entire RMA process online for the customers to check the warranty and generate the RMA number for fast tracking.

MRON plans to provide its customers the convenience of next-door service and these service centers will not just attend to the warranty products, but also out-of-warranty products, on a chargeable basis.